Returns and Exchanges (Minimum 800 words)
At Cathyedisen Sunglasses, we are dedicated to ensuring your satisfaction with every purchase. Our Returns and Exchanges Policy is designed to provide you with flexibility and peace of mind when shopping with us.
1. Returns Process
You have 30 days from the date of delivery to return any unworn sunglasses for a full refund. To initiate a return, simply contact our customer service team or use our online return portal. Returns are typically processed within 5-7 business days upon receipt of the returned items.
2. Exchange Options
If you would like to exchange your sunglasses for a different style or color, our customer service team is available to assist you. Exchanges are subject to availability, and we will ensure your new selection meets your expectations.
3. Refund Policy
Refunds are issued to the original payment method used during the purchase. Depending on your financial institution, it may take additional time for the refund to reflect in your account.
4. Conditions for Returns and Exchanges
Sunglasses must be in their original condition, unworn, and with all tags attached.
Returns that do not meet these criteria may be subject to a restocking fee or refusal.
For detailed information on our Returns and Exchanges Policy, please visit our dedicated page or contact our customer service team at [email protected].